3 decision traps that make smart teams misread dashboards
Judging decisions by results, not process quality.
What was controllable.
Looks like a win — could be luck.
Small samples amplify luck. Success tells you almost nothing about decision quality.
Overweighting data that's easy to recall or access.
Recent support tickets dominate over silent churn signals.
Optimizing the metric instead of the goal.
The proxy still reflects the real outcome.